The Beauty Script
Appointments & Cancellations
Table of Contents
At The Beauty Script, every appointment is a carefully reserved space for you — a time dedicated entirely to your care, preparation, and treatment. To ensure we can offer this level of personalised attention to every client, we kindly ask that you familiarise yourself with our booking and cancellation policy.
Booking & Deposits
A £50 deposit is required to secure all appointments. This can be paid securely at the time of booking via the link provided on our website or booking system. Your deposit will be redeemable against the total cost of your treatment on the day.
Cancellations & Rearrangements
We understand that life can be unpredictable. Should you need to reschedule or cancel your appointment, we kindly ask for a 24 hours’ notice. Cancellations with more than 24 hours’ notice will result in your deposit being refunded or transferred to a future appointment.
Cancellations or changes made within 24 hours of your appointment, for any reason, will result in your deposit being retained as a cancellation fee.
Failure to attend your appointment entirely (non-attendance) will also result in the deposit being retained.
Arrival & Punctuality
We ask that you arrive at least 10 minutes before your appointment to allow time for any necessary paperwork or preparations. Late arrivals may result in a shortened treatment or, in some cases (more than 15 minutes late), rescheduling of your appointment, with the deposit applied as per our cancellation terms.
Treatment Suitability
Please note that all treatments are subject to medical suitability, which will be assessed during your consultation. If a treatment cannot go ahead for medical reasons, your deposit will be refunded or transferred where appropriate.
Children & Chaperones
For safety reasons, children under the age of 16 are not permitted in the clinic unattended at any time. If you are bringing a child to your appointment, an adult chaperone must accompany them and remain with them throughout your visit. Failure to do so will unfortunately result in your appointment being cancelled and your deposit retained.
A Gentle Reminder
Our policies are in place to protect your time, our team’s time, and to ensure that each treatment receives the preparation, care, and attention it deserves. We appreciate your understanding and cooperation — just as we value the trust you place in us.
© 2025 The Beauty Script
Your refined beauty experience, protected with care – by The Beauty Script