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The Beauty Script

Privacy Policy

Table of Contents

Last updated: 28 March 2026

At The Beauty Script, privacy and confidentiality are central to the way we care for our patients. Every interaction – whether online, in clinic, or through communication – is handled with discretion, security, and respect.

This policy explains how we collect, use, store, and protect your personal information.

Who We Are

The Beauty Script Ltd is a London-based medical aesthetics clinic specialising in personalised, medically led treatments.


We process personal data in accordance with UK GDPR and are registered with the Information Commissioner’s Office (ICO).

Information We Collect

1. Contact Information

When you contact us or book an appointment, we may collect:

  • Full name
  • Email address
  • Phone number
  • Address

2. Medical & Consultation Information

To ensure your safety, we collect:

  • Medical history
  • Allergies and health conditions
  • Medications
  • Previous treatments
  • Consultation notes and treatment records

This is classified as sensitive data and handled with strict confidentiality.

3. Clinical Photography

Photography is a required part of treatment for:

  • Monitoring results
  • Maintaining medical records
  • Ensuring safe and accurate treatment

Images are stored securely and never shared without explicit consent.

4. Consultation Recording

At The Beauty Script, consultations may be monitored and recorded to support the highest standards of clinical care and documentation.

 

Recording is carried out using secure, GDPR-compliant systems, ensuring that all personal data is processed and stored in accordance with applicable data protection laws.

Consultation recordings are used solely for the purpose of:

  • ensuring clinical accuracy
  • supporting the creation of detailed medical records
  • maintaining continuity and safety of patient care

 

All recordings are handled with strict confidentiality and are accessible only to authorised personnel involved in your care and clinic operations. They are never used for marketing or any purpose outside of clinical documentation without your explicit consent.

 

By booking an appointment with The Beauty Script, you acknowledge and consent to the recording of consultations as part of our clinical and documentation process.

5. Appointment & Payment Information

We may collect:

  • Appointment details
  • Treatment history
  • Payment confirmations

Payments are processed securely via third-party providers. Card details may be securely stored by these providers for deposits and cancellation purposes. The Beauty Script does not store or have access to your full card details.

6. Website Data

When visiting our website:

  • IP address
  • Device and browser data
  • Pages visited

This helps improve performance and user experience.

How We Use Your Data

We use your information to:

  • Manage appointments
  • Provide safe treatments
  • Maintain medical records
  • Communicate with you
  • Send reminders and aftercare
  • Improve our services
  • Meet legal and regulatory requirements

We do not sell your data.

Legal Basis for Processing

We process data under:

  • Contract (providing services)
  • Legal obligation (medical standards)
  • Healthcare provision
  • Consent (marketing/images)
  • Legitimate interests (business operations)

Data Sharing

Your data may be shared with:

  • Booking systems
  • Payment providers
  • IT and software services
  • Professional advisors

All providers follow strict GDPR compliance.

Cookies

We use cookies to:

  • Improve website performance
  • Understand user behaviour
  • Store preferences

You can manage cookies via your browser.

Data Security

We use:

  • Encrypted systems
  • Restricted access
  • Secure platforms

While we take all reasonable steps, no system is 100% secure.

Data Retention

  • Medical records are kept for a minimum of 8 years
  • Longer retention may apply where required
  • Data is securely deleted when no longer needed

Your Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Restrict processing
  • Object to processing
  • Request data transfer
  • Withdraw consent

Medical records cannot always be deleted due to legal obligations.

Complaints

If you have concerns, contact us directly.
You may also contact the ICO:
https://ico.org.uk/

Contact

For any privacy-related enquiries:
Email: info@thebeautyscript.co.uk

© 2026 The Beauty Script

Your refined beauty experience, protected with care – by The Beauty Script